Guidesâ€ĸ10 min readâ€ĸFebruary 20, 2026

How AI Agents Work: A Beginner's Guide

Learn how AI agents actually work in plain English. Understand LLMs, tool use, memory, and workflows — no technical background needed.

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EasyClaw Team

EasyClaw Team

How AI Agents Work: A Beginner's Guide

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TL;DR

AI agents are software programs that use large language models (LLMs) to understand instructions, make decisions, and take actions on your behalf. Think of them as smart assistants that can actually do things — not just chat.


What Is an AI Agent?

You've probably used ChatGPT or Claude. Those are chatbots — you ask a question, they give an answer. An AI agent goes further. It doesn't just answer questions. It takes action.

An AI agent can:

  • Read your emails and draft replies
  • Find leads on LinkedIn and send connection requests
  • Review code and flag bugs
  • Process invoices and update your books
  • Monitor your servers and alert you to problems

The key difference: chatbots talk, agents act.


The Four Building Blocks of an AI Agent

Every AI agent is built on four components. Understanding them helps you evaluate which agents are worth using.

1. The Brain (Large Language Model)

At the core of every agent is an LLM — a large language model like GPT-4, Claude, or Gemini. This is what allows the agent to understand natural language, reason about problems, and generate responses.

Think of the LLM as the agent's brain. It can understand what you want, but on its own, it can't take action in the real world.

| LLM | Strengths | Common Use | |-----|-----------|-----------| | GPT-4o | Fast, versatile | General-purpose agents | | Claude 3.5 | Strong reasoning, safe | Code review, analysis | | Gemini 2.0 | Multimodal, fast | Image + text tasks | | Llama 3.3 | Open-source, private | Local/self-hosted agents |

2. The Tools (APIs and Integrations)

The brain is useless without hands. Tools are the APIs and integrations that let an agent interact with the outside world.

Examples of tools:

  • Email API — Read and send emails
  • Browser automation — Navigate websites, fill forms
  • File system access — Read and write files
  • Database queries — Look up and update records
  • HTTP requests — Call any web service

When you install an agent like DealFlow ($29), it comes pre-configured with the tools it needs — email scanning, lead databases, CRM connectors. You don't have to wire anything up yourself.

3. The Memory (Context and State)

Humans remember past conversations. Good agents do too.

Memory comes in two forms:

  • Short-term memory — The current conversation or task context. The agent remembers what you asked five minutes ago.
  • Long-term memory — Persistent storage of past interactions, preferences, and learned patterns. The agent remembers that you prefer formal email tone or that your top client is Acme Corp.

Without memory, an agent would forget everything between sessions. With memory, it gets better over time.

4. The Planning Loop (Reasoning and Decision-Making)

This is what makes agents truly powerful. Instead of executing a single step, agents run a planning loop:

  1. Observe — Read the current situation (emails, data, user input)
  2. Think — Decide what to do next
  3. Act — Use a tool to take action
  4. Evaluate — Check if the action worked
  5. Repeat — Continue until the task is complete

This loop allows agents to handle multi-step tasks. For example, a code review agent doesn't just scan one file — it reads the entire pull request, checks each file against best practices, identifies dependencies, and writes a comprehensive review.


A Real Example: How an Email Agent Works

Let's walk through exactly what happens when an email outreach agent processes your inbox.

Step 1: Observe The agent connects to your email via API and scans for new messages from potential leads.

Step 2: Think Using its LLM brain, it analyzes each email:

  • Is this a warm lead or spam?
  • What's the sender's intent?
  • Does this match your ideal customer profile?

Step 3: Act For qualified leads, it drafts a personalized reply. For spam, it archives the message. For ambiguous cases, it flags them for your review.

Step 4: Evaluate Did the reply make sense? Does it match your brand voice? The agent checks its own work before sending.

Step 5: Repeat It moves to the next email and starts again.

15 hrs/week
Average time saved by email agents
Source: EasyClaw User Survey 2026

Types of AI Agents

Not all agents are built the same. Here are the main categories:

Simple (Rule-Based) Agents

  • Follow predefined rules
  • Low flexibility, high reliability
  • Example: An expense tracker that categorizes receipts by merchant name

Conversational Agents

  • Interact through natural language
  • Can handle follow-up questions
  • Example: A customer support agent that resolves tickets via chat

Autonomous Agents

  • Work independently with minimal oversight
  • Handle complex, multi-step workflows
  • Example: An SEO agent that researches keywords, writes content, and optimizes pages

Multi-Agent Systems

  • Multiple agents working together
  • Each agent specializes in one task
  • Example: A marketing pipeline where one agent writes content, another schedules posts, and a third analyzes performance

How AI Agents Are Different From Automation Tools

You might be wondering: how are agents different from tools like Zapier or IFTTT?

| Feature | Traditional Automation | AI Agents | |---------|----------------------|-----------| | Logic | Fixed rules (if-then) | Dynamic reasoning | | Flexibility | Breaks with unexpected input | Adapts to new situations | | Setup | Visual workflow builder | Natural language instructions | | Maintenance | Frequent rule updates | Self-adjusting | | Handling ambiguity | Fails or stops | Makes judgment calls |

Traditional automation is great for simple, predictable workflows. AI agents shine when tasks involve judgment, language understanding, or unpredictable inputs.


Common Concerns (Addressed)

"Will the agent go rogue?"

Modern agents operate within strict boundaries. They can only use the tools you give them access to. A code review agent can't send emails. A support agent can't access your bank account. Permissions are sandboxed.

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Security Matters

Always use agents from verified sources. Unverified agents from open registries may request unnecessary permissions or contain malicious code. On EasyClaw, every agent is security-audited before listing.

"Will it make mistakes?"

Yes, sometimes. But so do humans. The key is building in review steps. Most agents have a "human-in-the-loop" mode where they draft actions for your approval before executing.

"Is my data safe?"

It depends on the agent. Cloud-based agents send data to external servers. Local agents process everything on your machine. For sensitive data, look for agents that run locally or offer end-to-end encryption.

"Do I need technical skills?"

For most pre-built agents, no. Installing an agent from EasyClaw is as simple as downloading an app. Configuration is usually done through a settings panel or natural language instructions.


How to Get Started With Your First Agent

Here's a practical roadmap:

Step 1: Identify a Pain Point

What task eats up the most time? Email? Data entry? Content writing? Code review? Start there.

Step 2: Choose an Agent

Look for an agent that specializes in that task. On EasyClaw, agents are organized by category — Sales, Marketing, Development, Support, Finance, and more.

Step 3: Install and Configure

Most agents install in under 5 minutes. You'll connect your accounts (email, CRM, GitHub, etc.) and set your preferences.

Step 4: Test With Low-Stakes Tasks

Don't hand over your biggest client's account on day one. Start with internal tasks or test data.

Step 5: Review and Expand

Monitor the agent's output for a week. Once you trust it, give it more responsibility. Then add another agent for a different task.


Recommended Starter Agents

If you're new to AI agents, these are great first picks:

| Agent | What It Does | Price | |-------|-------------|-------| | NoteTaker | Summarizes meetings and extracts action items | $19 | | ExpenseTracker | Categorizes and processes receipts | $19 | | DealFlow | Qualifies leads from your inbox | $29 | | DocWriter | Generates documentation and reports | $29 | | ContentGenerator | Writes blog posts and social media content | $39 |

All are available on EasyClaw with one-time pricing and full security verification.


What's Next?

AI agents are evolving fast. In the next 12-18 months, expect agents that can collaborate with each other, learn from your feedback in real time, and handle increasingly complex workflows.

The best time to start experimenting is now. Pick one task, pick one agent, and see the difference.


Last updated: February 20, 2026